Help with Wingbase.
Let's sort it out.
Get help with your aircraft, flights, reservations, maintenance, or account. Start with the answers below, or send us a message about what you need. We reply within one business day.
Contact supportA few answers before you write.
Links to your account will ask you to sign in.
Why am I seeing the wrong aircraft or reservations?
Check the aircraft selected in the aircraft switcher. Reservations are scoped to one aircraft, so select the tail you want before checking availability or making a booking.
Open reservationsWhere do I check a flight or its expenses?
Open Flights and select the flight you want to review. Include the flight date and aircraft when contacting support about a missing entry, incorrect time, or trip expense.
Open flightsWhere do I manage maintenance records?
Open Maintenance for your aircraft. If a record or due date looks wrong, send us the tail number, the maintenance item, and the value you expected to see.
Open maintenanceHow do I get help with billing or account access?
You can review billing in Settings. If you cannot sign in, use the form below with your account email and describe where you got stuck. For a charge question, include the date and amount, never your full card number.
Open billing settingsTell us where you got stuck.
Send the form or email us directly. Use email if you need to attach screenshots or a screen recording.
support@wingbase.io- Use the email associated with your Wingbase account. You do not need to sign in to send a message.
- For aircraft issues, include the tail number and the flight or reservation date.
- Tell us whether you are using the website or iOS app, plus your browser or app version.
- Include what you expected, what happened, and any error message. Do not include passwords or payment details.